Free Vape Club is a subscription membership by NFDVapes that provides exclusive benefits.

Standard Plan - $14.99/month:

• 20% discount on disposable vapes on every order
• Free disposable vape of your choice every four months
• Priority fulfillment on every order

Premium Plan - $24.99/month:

• 35% discount on disposable vapes on every order
• Free disposable vape of your choice every two months
• Priority fulfillment on every order
• Weekly giveaways
• Early access to restocks
• Access to our exclusive subscriber Telegram group

You can subscribe to the Free Vape Club here.

Welcome to the club!

Now that you are subscribed, please contact us here and select "Free Vape Club" as your subject. We will activate your benefits!

Simply log in to your account here, and you will see lower prices on all disposable vapes!

Your email must be the same one used when subscribing to the Free Vape Club. If you don't see the lower prices, please contact us here and select "Free Vape Club" as your subject.

Simply contact us here and select "Free Vape Club" as your subject every two or four months, depending on your subscription level.

Tell us which disposable vape you would like and the flavor, and we will add it to your next order!

No action is required on your part to receive priority fulfillment.

If you are already in the Discord community, please message an administrator on the server to request access. Alternatively, you can request access here and select "Free Vape Club" as your subject, and we will send you an invite.

You must be a premium subscriber to receive early restock access.

You need to be a member of our exclusive Discord group for subscribers to receive early restock access.

If you are already in the Discord community, please message an administrator on the server to request access. Alternatively, you can request access here and select "Free Vape Club" as your subject, and we will send you an invite.

You must be a premium subscriber to enter the weekly giveaways.

You don't have to do anything to enter! A random premium subscriber is selected each week. If you win, you will receive an email, or if you are a member of our Discord community, you will receive a direct message from an administrator.

To update your payment method, follow these steps:

• Log in to your account here.
• Click on the black "Manage Membership" button at the top right.
• Under "Action," click the black "View" button.
• Click on the grey "See More Details" button.
• Open the "Payment Details" dropdown.
• Click the green "Update" button.

You will receive a payment update email.

• Click on the red "View payment information" button in the email.
• Under "Payment methods," click the "Change" text.
• Enter your new card details and click "Update card" at the bottom of the page once finished.

We're sorry to hear that you'd like to cancel your subscription. If you have any questions, please contact support here and choose "Free Vape Club" as your subject. We'll be happy to assist you.

To cancel your subscription, follow these steps:

• Log in to your account here.
• Click on the black "Manage Membership" button at the top right.
• Under "Action," click the black "View" button.
• Click on the grey "See More Details" button.
• Open the "Manage Subscription" dropdown.
• Click the red "Cancel" button.

If you have a problem with any product(s) (e.g., product not working, leaking, etc.) in your order, please contact support.

Don't hesitate to get in touch with support via our support contact page.

After placing the order, orders are processed and shipped within 24 business hours (excl., Saturday, Sunday, and USPS holidays).

First-Class Package:
2-5 Business days, once the package begins transit.

Priority Mail:
1-3 Business days, once the package begins transit.

Ground:

1-5 Business days, once the package begins transit.

3 Day Select:

1-3 Business days, once the package begins transit.

2nd Day Air:

1-2 Business days, once the package begins transit.

After your order has been shipped, you will automatically receive a shipping confirmation email containing your tracking number. You can also track the status of your package via NFDVapes Tracking Center.

Our shipping department begins packing and shipping orders at 10:15 AM CST Monday-Friday.

Orders placed before 10:15 AM CST Monday-Friday:

Ships same-day.

Orders placed after 10:15 AM CST Monday-Thursday:

Ships next business day.

Orders placed after 10:15 AM CST on Fridays:

Ships the following Monday (excl. USPS holidays).

After your order has been shipped, you will automatically receive a shipping confirmation email containing your tracking number. You can also track the status of your package via NFDVapes Tracking Center.

If your shipping carrier has marked your package as "Delivered" and you cannot locate your parcel, please get in touch with support so we can investigate and resolve this issue.

Also, please visit NFDVapes Tracking Center or USPS Tracking for the most up-to-date tracking information, as tracking apps such as Shop, AfterShip, and Route can display inaccurate tracking information.

If your order has yet to be shipped, your shipping address may be modified. Unfortunately, your shipping address cannot be changed if your order has already been processed and shipped. 

Please get in touch with customer support to request a shipping address modification. However, even if your order has yet to be processed and shipped, we cannot guarantee a shipping address change; therefore, we recommend reviewing all order information before completing your purchase.

For under $1, Route Package Protection allows our customers to buy shipping insurance for all orders. In addition, Route provides a full refund or repurchase in the case of a lost, stolen, or damaged package. If you apply Route Package Protection to your order, you will receive an email with instructions on how to file a claim if necessary.

We highly encourage all of our customers to keep Route Package Protection included in your order.

All order payments bill as "Drbs" on your bank statement.

You may check out using a debit, credit, or gift card; we accept all major card brands, including:

- Visa

- MasterCard

- Discover

- American Express

Follow these simple instructions to pay for your order via Venmo:

1. At checkout, select Venmo as your payment option and then press "Complete order" located at the bottom of the page.

2. Once you reach the order confirmation page, send your complete order total to @nicfixdoc on Venmo.

NOTE: Failure to pay for your order within 20 minutes means that our system will automatically cancel your order.

If your payment attempt is declined, please ensure all entered information is accurate. We highly encourage you to contact your bank to resolve this issue; however, please get in touch with support if your payment continues to decline.

Yes, we do allow orders to be canceled. However, orders eligible for cancellation must not have been already shipped. Unfortunately, if your order has already been processed and shipped, we cannot cancel your order.

Please get in touch with customer support to request an order cancellation. However, even if your order has yet to be processed and shipped, we cannot guarantee the cancellation of your order; therefore, we recommend reviewing all order information before completing your purchase.

Unfortunately, once your order has been confirmed, we cannot make modifications (e.g., change the product(s), shipping speed, etc.). Therefore, we recommend reviewing all order information before completing your purchase.

Yes, we do issue refunds to our patrons. We issue refunds on a case-by-case basis (e.g., product issue, lost package, etc.).

If a refund is issued, you will automatically receive a refund confirmation email from our payment gateway, Authorize.net, sent to the email address associated with your order. Please check your spam folder if you cannot locate your refund confirmation email in your inbox. Refund will take 3-5 business days (excl., Saturday, Sunday, and bank holidays) to appear back in your bank account.

While we don't accept physical returns, we issue refunds and store credit on a case-by-case basis.

If you have a problem with any product(s) (e.g., product not working, leaking, etc.) in your order, don't hesitate to contact support.